Cloud Based VoIP System
What Is VoIP
VoIP is a completely digital phone service that sends voice calls as data over the internet which offers much clearer phone calls that can be more flexibly managed as well as used. VoIP phone services can be used to make phone calls at any time from anywhere using any internet connected computer, headset or device. This technology converts your voice into a digital signal to send over the internet which is why it can be used on so many more applications and devices. You may also hear it referred to as IP telephony, internet telephony or broadband phone service.
We can assist you in finding the right VoIP service for your business as we understand the needs of SME businesses and the local market in Bedfordshire, Buckinghamshire and Hertfordshire as well as what is available. As we support many clients we also have experience of the VoIP providers to understand not only what they offer but how well they deliver. We can help you find cheap business VoIP that will not only be able to generate you some savings on your telecommunications but also find the service that best fits your needs.
Cloud Voice is a fully hosted and managed High Definition (HD) IP telephony service. The service is run on BT’s highly resilient and secure next-generation network and provides the functionality of a high-end telephone system but with no physical on-site switch
To connect to Cloud Voice, you simply require a reliable voice quality IP connection. We believe that call quality is paramount, which is the reason why we offer dedicated voice over Broadband and Ethernet circuits. For those businesses with multiple sites, we provide Ethernet circuits to ensure maximum call quality securely linked by our Virtual Private Networks (VPNs).
Importantly, Cloud Voice call traffic bypasses the public internet entirely, ensuring absolute quality of service for your customers
Who Could Benefit
Many businesses are starting to make the switch to Voice over Internet Protocol (VoIP) because it offers many advantages, the greatest being it offers cheap business VoIP calls and costs which can be much lower than traditional landlines or PSTN lines as they are also known.
Cloud Voice is suitable for businesses of any size with single or multiple sites. We can scale from the very small single office to multisite networks or indeed large corporate headquarters, providing seamless, reliable, predictable and hassle-free levels of communication functionality.
VoIP phone solutions can also offer your business an opportunity to unify your communications services which includes phone calls, faxes, voice mail, email, web conferences and more. Through unifying these communications, it makes it simpler for staff to adopt these communication methods and new ways of working that can better support remote working and home working. Many businesses already using VoIP phone service have found the transition to remote working and home working much easier as they can simply provide staff with a headset to accompany their laptop or they can utilise their smartphone as a VoIP. In most cases, it allows internal calls at no cost and can reduce the costs of international calls as well.
VoIP phone solutions are a flexible solution that can allow you to use your existing telephone equipment, use IP enabled phones including smartphones and computers enabled for VoIP combined with headsets. This allows you to transition to VoIP easily and make any hardware changes as and when you are ready.
VoIP services require broadband services to operate and we can help to assess all your infrastructure to ensure that you select the right providers and hardware for your business and have a smooth transition.
What Is Included
Each licence comes with the following:
Unlimited free on-net calls
5000 minutes of calls to UK mobiles/landlines
Advanced hunt groups
Number porting. Retain existing numbers Voice messaging (voicemail to email)
Unlimited levels of auto-attendant UC Business mobile application
Go Integrator Lite
Self Service Portal
Service Assurance Portal
At a small additional cost, any of these can be added:
Call Centre functionality and monitoring
Call recording with 6 months storage CRM Integration -Go Integrator DB
In-depth call analytics
Yealink and Polycom handsets
The Big Switch Off
You may not be aware but there is a target date of 2025 for the switch-off of the UK’s traditional copper wire telephone network as it is deemed no longer fit for purpose due to it being difficult to maintain. As a result, many telecoms’ providers have started to offer alternatives like VoIP.
Openreach will be switching off their telephone network in December 2025 and everyone will need to be on a VoIP product by then. If you are currently using anything else, please get in touch ASAP.
Packages To Suit Your Business
Business VOIP packages are available to suit any business and there are a wide range of packages on offer that can be tailored to suit any size or type of business. We can help you to tailor and select the right package for your business so get in touch to find out more.
If you would like to discuss how Business VOIP can help your business.
Contact us for more information:
Call 01234 860 620 Or fill out the contact form below