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RMM

Remote Monitoring & Managment (RMM)

Our software monitors and manages your Servers, Desktops, NAS devices, Routers & Printers.

We ensure they are online and working 24/7 if there is an issue we are alerted and usually can remotely access and resolve the issue before you and your staff notice that there has been an issue.


Server Monitoring,
Our software pro-actively monitors all critical software services and hardware components for errors including overheating, High bandwidth usage, low disk space & Hard drive SMART errors.


Patch Management,
We all know some windows updates can cause more issues than they fix. However some updates Security and Critical Updates need to be applied due to venerability’s be exploited in windows software almost daily.
Our intelligent patch management can ensure Critical and Security updates are applied and optional or major updates can be scheduled to ensure minimum downtime.
Keeping you and your company fully protected.


Managed Ant-Virus
Why is this different? Most Anti-Virus software runs scheduled scans at particular intervals, if your PC was switched off during this time you may need to wait until the next interval (which on some free Anti-Virus software could be the next day) Definition Updates (the core detection engine database) are applied daily or weekly.
We can exclude files or folders for spefic software where the Anti-Virus would normally need to be switched off to run, you can stay protected and still work with your specific software you need to run.

Our Managed solution applies Definition Updates over the internet every 30mins, Scheduled scans are carried out intelligently at the best time for your PC and if missed will run next time the PC is switched on.
If a threat is detected however small we are informed instantly and will contact you to investigate further if required.